Hello
I’m Alex, a user-centred design consultant.
With a team of trusted associates, I help organisations transform their services, and themselves, to better meet the needs of their users.
What you have done for us is fantastic. You've actually given us a blueprint for what the future of our organisation and service should look like.
Chief Digital Officer, Citizens Advice
Recent Case Studies
Preventx
Preventx is a leading sexual health home testing service provider. A drop in testing kit return rates prompted a focus on needing a deeper understanding of the behaviour of service users,
especially across youth (18-25) cohorts.
World Horse Welfare
World Horse Welfare has been caring for, rehoming and supporting policy change and influence for equids since 1927.
NHS England - Hepatitis C elimination
Lead Design Consultant for Discovery & Alpha on the Hepatitis C Programme – which is aiming to achieve elimination of HCV aided by the rollout of more accessible and effective online self testing.
HSJ ‘HealthTech Partnership of the Year’ award – Finalist 2024
British Ecological Society
Leading an associate team through a transformation project of Discovery, Digital Maturity and Website Alpha.
